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End of contract

  • November 13, 2020
  • 2 Antworten
  • 80 Aufrufe
L
Besucher:in

Hello !

I do no longer live in Germany and would like to know if I can cancel my contract now or if I have to wait til the end.

At least, I don’t want my contract to be automatically renewed.

I own 2 phone numbers and bought a phone with o2.

Any help would be appreciated :)

Lösung von o2_Andrea

Dear @laura harinah ,

 

if you move abroad, you can use the following form to cancel your mobile phone contract early. Thanks @stefanniehaus for the link.

Please mind that you have to cancel both contracts this way, just name both phonenumbers in the form. To do so, you will need to submit the documents mentioned in the form.
MyHandy contracts have to be paid off, but you can request an early payment (in which case the total amount is collected at once). You can request this under My o2.

 

Kind regards,

Andrea

2 Antworten

stefanniehaus
Legende
Forum|alt.badge.img+3

If you have a mobile phone contract, you can try it with this form:

https://static2.o9.de/resource/blob/67636/dc135f7583e964ba129a2c783ff15274/contract-cancellation-moving-abroad-download-data.pdf

o2_Andrea
  • o2_AndreaTeam
  • Team
  • Lösung
  • November 17, 2020

Dear @laura harinah ,

 

if you move abroad, you can use the following form to cancel your mobile phone contract early. Thanks @stefanniehaus for the link.

Please mind that you have to cancel both contracts this way, just name both phonenumbers in the form. To do so, you will need to submit the documents mentioned in the form.
MyHandy contracts have to be paid off, but you can request an early payment (in which case the total amount is collected at once). You can request this under My o2.

 

Kind regards,

Andrea

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