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End of 2 year contract and switching to another network


I started my smartphone contract for two years on November 5, 2021. I want to switch to another network without the next renewal. What procedures will be necessary, and by when?

Lösung von Vilureef

Hello @yo08_yo_08_yo08,

Simply cancel using this link: https://info.o2online.de/kuendigung/ Your contract will then be terminated at the end of the term

Best regards

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4 Antworten

  • 50002 Antworten
  • Lösung
  • 19. September 2023

Hello @yo08_yo_08_yo08,

Simply cancel using this link: https://info.o2online.de/kuendigung/ Your contract will then be terminated at the end of the term

Best regards


Thank you for your message!

So, if I want to cancel at the end of October, does that mean I can do it right away by following this link? What should I do about Rufnummernmitnahme if I switch to another network using the same number?


  • 50002 Antworten
  • 19. September 2023

Hello @yo08_yo_08_yo08,

Fill out the link now. Your new provider will request your phone number at the end of the contract. You don't need to register anything else with O₂.

Best regards


o2_Flo
  • Team
  • 13177 Antworten
  • 28. September 2023

Hey @yo08_yo_08_yo08,

Did Vilureef's suggestion help you so far? It's a shame you are leaving us! I wish you all the best with your new provider.
Greetings,
Flo
 


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