Hi Team,
When I checked my tariff today, I saw that there is a datapack of 4 gb is activated in my number. I don't remember requesting this and I had enough balance to auto recharge my prepaid before expiration. Kindly deactivate this My prepaid datapack L and refund my money
Edit by o2_Katja: Moved to our english community
Hi team, how to revoke a plan within 14 days of activation ? This plan is activated on 23 and I would like to cancel this ASAP
Hi 
welcome to our community. You’ll find our forms regarding withdrawals here: https://www.o2online.de/service/downloads/formulare/ (Tab: “Widerrufsbelehrungen”)
It’s provided in German but if you have questions feel free to ask us.
Best regards,
Michi
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