The experience with Telefonica is awful. I made a subscription and in the first month, due to costs that they considered to be high, they stopped the services. I couldn’t pay because their stupid system won’t issue the invoice before the settled date (STUPID). Then wen I had the invoice, I paid it and also their STUPID system charged my bank account again.
The app works only on German phones (shocking). The hotline is full of //entfernt people who are clueless. Nobody can help you with any news.
How shall I proceed if I want an early contract termination?
Edit by o2_Andrea: verschoben von Digitales Wohnzimmer zu English o2 Community: Mobile
Edit o2 Kurt 07.08.2022 / 13:11 Uhr: Verallgemeinerung der Mitarbeiter entfernt
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