Hello,

First - my questions are in English as my German may lead to confusion. So, the extra effort made to resolve will be much appreciated.

Till today I was on O2 prepaid S but I have now stopped the subscription. The current contract runs till 12th July.

Question 1: Is it correct that after 12th July, I am on the basic plan of 9Ct/Min and there will be no money debited from my Guthaben?

I do not have any intention to stop or switch from O2 but only to stop the service for 4 months since I will be outside EU and not needing the service. Once I return, I intend to continue with the same plan as I have had before.

Question 2: There is slightly high amount of credit left in Guthaben and the current expiry date is shown as end of December. Even after i restart the subscription, I wont be using all the credit within the following 2 months. So what happens to the Guthaben that is not consumed by the expiry date but I am actually having an active subscription? Because I am on an active subscription, will the Guthaben expirty get automatically extended?

Question 3: Might sound silly but when this topic gets answered or discussed, is there an option that I get notification on my email? Or should I come and check the community now and then to see if there are any feedback?

Thanks a lot for your help in advance….

Edit: Thread moved to our english community, o2 MIchi, 08.07.2024