Dear Sir/Madam,
I have been trying to check my invoices online through the website for the last ± 12 months but the webpage seems to have been broken for over a year now. I was looking to get some insight on the charges for my phone contract of the following periods:
18.10.2019 - 17.11.2019
18.11.2019 - 17.12.2019
18.12.2019 - 17.01.2020
18.02.2020 - 17.03.2020
18.03.2020 - 17.04.2020
The invoice is always sent with a noreply email (and I still haven't been able to find any email address I can send these enquiries to), my German is sadly not good enough to handle the phone customer service, so I'm hoping to get the information through this community! For all of those period I was charged more than the agreed period, and since there is no way for me to find out why, I'd like to find out.
Kind regards,
Dennis
Edit o2 Antje: Moved to Englisch
