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delete account


Hey

Could you please delete my Community account? I need to log in to my new account using my email address.

Thank you!

3 Antworten

o2_Bianca
  • Moderatorin
  • 24654 Antworten
  • 10. März 2025

Hello ​@Jess15_,
you want to delete your community account because you want to open a My o2 account with your e-mail address and it is reported that the e-mail address is already in use? Then there is also an interested party account that also needs to be deleted. Did you open a prospective customer account with the e-mail address or only here in the Community?
Kind regards Bianca


  • 0 Antworten
  • 25. März 2025

Hello Bianca,

Yes, I want to delete my community account because I want to open a My o2 account with my e-mail address and it is reported that the e-mail address is already in use. I have opened only a community account

kind regards, Jessica


o2_Gerrit
  • Moderator
  • 6673 Antworten
  • 27. März 2025

Hello ​@Jess15_,

I have deleted your community account and you can now register for your My o2 account 🙂

From there you can open a new community account linked to your contract 🙂

Best Regards,

Gerrit


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