Skip to main content
Warum O2
Warenkorb
 Service
Frage

Can I fix my UK O2 phone at German O2 shop?

  • January 11, 2023
  • 3 Antworten
  • 33 Aufrufe
Agaraspberry
Einsteiger:in

Hello,

I have an iphone that I purchased and paying off from UK o2. Unfortunelty, the iphone is broken and I can not make and recieve calls anymore. It is not an issue with a simcard and I tried everything, I was recommended to send the phone for repair.

I was wondering if I could just bring my phone to the local O2 shop in Bonn, where I live now? Or does it have to be send to UK? I am quite anxious about sending my phone such way.

 

Help

    3 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • January 11, 2023

    o2 shops don't repair phones. Perhaps take it to an Apple Store? 

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
      Agaraspberry
      Einsteiger:in
      • Agaraspberry
      • Autor
      • Einsteiger:in
      • January 11, 2023

      Ah good idea, I might try that.

      o2_Ines
      • o2_InesModeratorin
      • Moderatorin
      • January 19, 2023

      Hello @Agaraspberry, welcome at our community. Nice to have you here.

      It's really strange that the call function doesn't work anymore. Has your cell phone been repaired?

      Kind regards, Ines.

       

      Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
      © Telefónica Germany GmbH & Co. OHG Telefónica