Skip to main content
Warum O2 Service
Frage

Can I change my mobile specification after one time payment?


I ordered iPhone 11 and made one time payment. I just want to know whether is it possible now to change ordered iPhone 11 64GB to iPhone 11 128GB. I did not yet recieved any shipping or delivery details.

Thank you

 

Edit o2 Antje: Moved to Englisch

1 Antwort

o2_Michi
  • Moderator
  • 19844 Antworten
  • 17. Juni 2020

Hello @sidhartha ,

 

welcome to our community. :relaxed:

 

if you ordered the iPhone online or via hotline, you can return the order within 14 days (right of withdrawal) and order an iPhone with a higher storage size.

It’s not a change of the order, it’s two separate orders then, the first one has to be cancelled.

 

Best regards,

Michi

 


Deine Antwort