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Buying new iPhone with contract

K
Neuling

Hi!

I am planning to buy iPhone 13 Pro with 24-months contract and with tariff included.

 

However, it seems to me that I cannot migrate from my existing tariff to the new one, and that if I order an iPhone now, I’ll simply get an additional phone number. Which is unfortunate and not what I want.

 

Is there a possibility for me to switch from my contract to the one that goes with the iPhone? The website won’t let me keep the existing phone number.

 

Kind regards,

Kateryna

 

edit o2_Tobias: transferred from iPhone to our English Community

Lösung von bs0

The IPhone 13 can only be purchased together with a new mobile contract or together with a 24 month extension of your present contract (with tariff change if you wish). Have you looked in the customer portal or the app to see what you are offered under 'Vertragsverlängerung'?

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8 Antworten

bs0
Profi
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  • bs0Profi
  • Profi
  • 41499 Antworten
  • 17. September 2021

Can your present contract currently be extended? 

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
K
Neuling
  • Kate Laman
  • Autor
  • Neuling
  • 4 Antworten
  • 17. September 2021
bs0 schrieb:

Can your current contract currently be extended? 

I guess, I have it for a year and there is still one year to go. But I don’t want the current one, I want to connect the one that goes with new iPhone.

bs0
Profi
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  • bs0Profi
  • Profi
  • 41499 Antworten
  • Lösung
  • 17. September 2021

The IPhone 13 can only be purchased together with a new mobile contract or together with a 24 month extension of your present contract (with tariff change if you wish). Have you looked in the customer portal or the app to see what you are offered under 'Vertragsverlängerung'?

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Tobias
Einer Person gefällt das
  • o2_Tobias
    o2_Tobias
K
Neuling
  • Kate Laman
  • Autor
  • Neuling
  • 4 Antworten
  • 17. September 2021
bs0 schrieb:

The IPhone 13 can only be purchased together with a new mobile contract or together with a 24 month extension of your present contract (with tariff change if you wish). Have you looked in the customer portal or the app to see what you are offered under 'Vertragsverlängerung'?

 

Yes, but all the options are way more expensive than my current one and even more expensive that the one offered with an iPhone.

bs0
Profi
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  • bs0Profi
  • Profi
  • 41499 Antworten
  • 17. September 2021

New contracts are always cheaper than extensions. Second contracts are even cheaper because of the discount for havingmore than one contract. If you really want the IPhone 13 then your only options at the moment are extend your current contract, get a new mobile contract (cheaper but then you would have two contracts) or buy the IPhone from a retailer that sells it without a mobile contract.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
o2_Kurt
  • o2_KurtModerator
  • Moderator
  • 18499 Antworten
  • 1. Oktober 2021

Hi @Kate Laman ,

 

did you manage to get a different offer for an extraction of your contract or have you found another solution?
Thanks for the tips, bs0!

Best regards,

Kurt

Signatur :)
K
Neuling
  • Kate Laman
  • Autor
  • Neuling
  • 4 Antworten
  • 1. Oktober 2021
o2_Kurt schrieb:

Hi @Kate Laman ,

 

did you manage to get a different offer for an extraction of your contract or have you found another solution?
Thanks for the tips, bs0!

Best regards,

Kurt

Hey!

They made iPhone available for buying without the contract, and that was my safest option.

o2_Tobias
  • o2_TobiasModerator
  • 11690 Antworten
  • 4. Oktober 2021

Hi @Kate Laman, 

unfortunately, this did not work out as you thought. I have already replied to you concerning this issue in the following thread: 

Are you still interested to prolong your contract for further 24 months? If yes, we are happy to check your possibilities. Just let us know how much data-volume you need. 

 

Loving greetings,

Tobias

Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.

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