Hello,
I just accidentally terminated o2 my Prepaid M (14.99€) in Mein o2 app.
Is there any way that I can have either my credit back since I haven't use any data yet, or having the package data back?
Thank you for your help in advance.
Edit by o2_Katja: Moved to our english community
Hi
You always pay the tariff for four weeks and have certainly cancelled it at the end of the usage period. You can activate it again afterwards.
Kind regards,
Alex
Hello
welcome to the o2 community and thank you for your enquiry!
I see you have already received help from 
Were you able to reactivate your tariff?
Further information according this topic you can find here:
If you have any questions or the process is unclear, please feel free to contact us.
Kind regards,
Jessica 
The issue is that I just subscribed and I mistakenly delete it.
I was able to reactivate the package but i lost my previous subscription
Dear
I have refunded the cost of the pack. Please note that a pack in the queue will automatically activate when you top up the necessary credits.
Kind regards,
Andrea
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