Skip to main content
Warum O2 Service
Gelöst

9.99 priceplan not renewing with 13 euro credit


I have 13+ euro credit but the 9.99 option is not self renewing. It asks for 20 euro credit. Why?

Lösung von o2_Micha

Hy @Dydycom thanks for your request regarding booking the option o2 my prepaid l. 
The price of 9,99€ was for the first 4 weeks. After that time, this offer is charged with reguarly 19,99€. 

 

 

 

That should be the reason why you received the answer, that there is not enough money on the account. 
kindly regards
Michael

Zur Antwort springen
War das hilfreich für dich?

3 Antworten

o2_Micha
  • Moderator
  • 9874 Antworten
  • Lösung
  • 27. März 2023

Hy @Dydycom thanks for your request regarding booking the option o2 my prepaid l. 
The price of 9,99€ was for the first 4 weeks. After that time, this offer is charged with reguarly 19,99€. 

 

 

 

That should be the reason why you received the answer, that there is not enough money on the account. 
kindly regards
Michael


  • Autor
  • Neuling
  • 1 Antwort
  • 27. März 2023

Thank you for the info. 


o2_Micha
  • Moderator
  • 9874 Antworten
  • 27. März 2023

@Dydycom you´re welcome. If there is anything we can do for you feel free and write us. 😍

best regards
Michael


Deine Antwort