Hello,
Apologies for not speaking Deutsch. My roommate moved out of the apartment, and left me Deutsche Telekom Speedport Smart DSL Modem/Router, all connected as it was. The contract was on his name, but it has now expired, and I am without internet. Can I sign new contract with O2 for DSL internet that would be on my name, but using the existing equipment (DSL model), just with new login details? Is there a waiting period after the new contract signig or I can use internet services right after signig (or next day maybe)?
Thank you!
Gelöst
Using existing DSL Modem for the new contract
Lösung von o2_Giulia
Hello
welcome to our o2 Community 😀
You can of course sign a new DSL contract with us if the old connection has already been deactivated. You can find all tariffs here: https://www.o2online.de/internet-festnetz/. Please pay attention to the different technologies when ordering; we offer DSL, cable connections, fiber optic and LTE as landline connections.
All tariffs can also be ordered without a 24-month contract period.
Telekom's Speedport routers can usually be used, but occasionally cause problems with telephony. Alternatively, you can also rent a router from us.
Please let us know if you have any further questions.
Best regards
Giulia
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- Lösung
Hello
welcome to our o2 Community 😀
You can of course sign a new DSL contract with us if the old connection has already been deactivated. You can find all tariffs here: https://www.o2online.de/internet-festnetz/. Please pay attention to the different technologies when ordering; we offer DSL, cable connections, fiber optic and LTE as landline connections.
All tariffs can also be ordered without a 24-month contract period.
Telekom's Speedport routers can usually be used, but occasionally cause problems with telephony. Alternatively, you can also rent a router from us.
Please let us know if you have any further questions.
Best regards
Giulia
Joe Doe schrieb:
Deutsche Telekom Speedport Smart
Model No: 40294918
Hardware version: ver. B (C0-02)
Release year: 2016
Joe Doe schrieb:
Unfortunately, I don’t know if the modem was bought or rented…
o2_Giulia schrieb:
Hello
You can of course sign a new DSL contract with us if the old connection has already been deactivated. Please pay attention to the different technologies when ordering; we offer DSL, cable connections, fiber optic and LTE as landline connections.
All tariffs can also be ordered without a 24-month contract period.
I am interested in “O2 my Home M” DSL tariff. Is it true that after signing new contract I have to wait about two week just to get connected? Can i just get connection parameters after signig the contract, so I can set up connection by myself?
- 1772 Antworten
Hello
great choice!
Unfortunately we can not speed up the process for a earlier activation date. Usually it takes 2-3 weeks.
If there is anything else we can do for you, let us know :)
Best regards
Cora
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