We are moving to a new house on July 21st. We have an existing DSL connection in Esslingen. We want to move to Ostfildern near Esslingen. What is the process for this change. We don’t want to change the existing contract but don’t want to pay anything more. Please explain in simple words what needs to be done. Thank you!
Gelöst
New address
Lösung von schluej
For a location change you have to pay up to 50€ fee.
- Login to Mein O2 with your phone number.
- Klick on Tarif & Optionen
- Klick on Vertrag verwalten
- Klick on Umzug „Weiter“.
Kompletten Beitrag anzeigen
Oh! I only took whatever they offered me. So I’m not sure where the confusion arose. I spoke to the English customer care and they confirmed that the technician is booked for the morning slot and cannot be changed. 8am to 12pm.
- Team
- 2214 Antworten
Hey
well, that’s great!
If the technician confirmed this time slot, let’s count on that 🙂
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