New address

vor 3 Jahren
Juni 25, 2023 5:44 PM UTC
27 Antworten
495 Aufrufe

AjayLamba31
Einsteiger:in

We are moving to a new house on July 21st. We have an existing DSL connection in Esslingen. We want to move to Ostfildern near Esslingen. What is the process for this change. We don’t want to change the existing contract but don’t want to pay anything more. Please explain in simple words what needs to be done. Thank you!

Lösung von schluej

For a location change you have to pay up to 50€ fee.

Login to Mein O2 with your phone number.
Klick on Tarif & Optionen
Klick on Vertrag verwalten
Klick on Umzug „Weiter“.

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AjayLamba31
Autor
Einsteiger:in
vor 3 Jahren
Juli 19, 2023 11:57 AM UTC

Oh! I only took whatever they offered me. So I’m not sure where the confusion arose. I spoke to the English customer care and they confirmed that the technician is booked for the morning slot and cannot be changed. 8am to 12pm.