I have subscribed in in September and my activation date was in the 5th of October. The technician came, after he finished his job, he told me that the internet will not work today. It will work in two or three days. I thought the activation date means the day when the internet will work.
edit o2_Solveig: verschoben von Router, Software → English o2 Community: Broadband / DSL
Lösung von o2_Tobias
Zur Antwort springenHi
I understand that you like to get your DSL-contract activated as soon as possible.
Therefore, please wait for the appointment of the technician on 27th October.
If your DSL-contract should not work after the appointment, just contact our DSL-hotline again.
We will certainly not leave you alone.
Thanks also to
Loving greetings,
Tobias
I hope, this time you will not leave me alone with a new appointment, like every time. Because I believe that he will not show up on the 27th. Also, I hope if everything goes well, because this brings a bad reputation for the country and the internet company.
We are eagerly awaiting your feedback tomorrow
Best Matze
My internet is activated as the system shows. I have put my user-id and password into my router system, but still no internet connection, and I have changed my TAE cable but still no internet connection. I feels like it will never end and I will never get an internet connection. I literally start to hate my life here. I was supposed to focus on my work and my graduate studies since my arrival here. But since my subscription with you, all I do when I wake up every day I contact the customer service and I try to solve the problem, I have bought too many cables and stuff. I am really having depression feels, which I have never felt before, for just trying to get such a basic service and important for my practical life.
did my colleagues reach you by phone? Or shall we post the solution right here?
Greetings
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