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Home Spot with O2 my Home M


Hello all, 

i currently have two products:
* O2 my Data Spot Unlimited - I’ve had this for a year; however it was too slow, and too unreliable
* O2 my Home M - I bought this service because it said it was 50mb/s, and it was from the landline tariff section(it also said it was compatible with my home spot)


So after spending a year with the O2 homespot LTE, it was time to upgrade.  When i was going through the tariff options i chose “O2 my Home M” which it said was compatible with my current o2 homespot.  I was wondering if i had to plug the home spot into the wall, or if there was further instruction on how this would work?  

Either that, or did i just order something i already had?

 

Lösung von o2_Kurt

Hi @Sam Clark ,

 

the ordered contract is also a LTE-Tariff. There are some differences, but at its core it really is a homespot tariff.

Please make use of your right to withdrawal if you want to cancel this contract.

One easy way to do this is to use the prepared form:

Widerruf o2 MyHome

After filling it out, please send it to

widerruf@cc.o2online.de

You can also send a letter or fax or let us know by phone or chat.

 

Regarding DSL: I’ve checked the adress, no other connection option is available.

Only LTE seems to be available, DSL or cable connections can’t be ordered as of now.

 

Best regards,
Kurt

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Forum|alt.badge.img+2
  • Lehrling
  • 10890 Antworten
  • 11. November 2021
Sam Clark schrieb:

Either that, or did i just order something i already had?

It seems so. If you order o2 my Home M via LTE, you get LTE.


o2_Kurt
  • Moderator
  • 18490 Antworten
  • Lösung
  • 12. November 2021

Hi @Sam Clark ,

 

the ordered contract is also a LTE-Tariff. There are some differences, but at its core it really is a homespot tariff.

Please make use of your right to withdrawal if you want to cancel this contract.

One easy way to do this is to use the prepared form:

Widerruf o2 MyHome

After filling it out, please send it to

widerruf@cc.o2online.de

You can also send a letter or fax or let us know by phone or chat.

 

Regarding DSL: I’ve checked the adress, no other connection option is available.

Only LTE seems to be available, DSL or cable connections can’t be ordered as of now.

 

Best regards,
Kurt


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