Phone did not arrive. I was offered a promo (phone + free unlimited data volume) since October 2020. They gave me the simcard and signed a contract only for the simcard. The problem is I am paying more than 50 € for the first 3 months of billing. My question is .. is my simcard wuth unlimited data worth 50 € plus? I really wanted to have a phone but it didnt arrived ..
- Moderatorin
- 4504 Antworten
-
22 January 2021
Hello
Did you receive any EMails from us? Maybe they are in the Spamfilter. Please have a look and write me again here.
Kind regards, Ines.
Hello Ines. I have not receive your e
email yet.. my spam folder is empty as well. I have a question, is it possible to avail a phone without changing my simcard and pay the same amount of my monthly bill? How about the phone they have offered me.last October? How can I get in contact with the 02 shop that I applied last October? Thank you for your time to answer.
Regards,
Spica
Benutzerebene 7
- Team
- 26467 Antworten
-
1 February 2021
Dear
some of our partnershops are open, did you take a look if the shop is closed where you ordered the phone?
Kind regards,
Andrea
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