How to get the mobile phone contract?

Hi @Harigopal,

thank you for the information.

As I can see, you received an e-mail with a contract letter a few days ago, which contains all informations about your mobile contract.

Is there anything else I can do for you?

Best regards

Juliane

Hi@Harigopal,

did you also checked your Spam folder?

Excuse me, I was a little confused by the numbers. You should have received the mail on september, not a few days ago.

I’ve send it again to your mailadresse.

Best regards

Juliane

Hi @Harigopal,

what were the details you expected? :)

Unfortunately, we don’t offer such a complete overview, with complete costs for the whole contract period.

On the overview, I send to you, you can see the beginning of your contract ( “Ihr Tarif” / Aktivierungsdatum 05.07.2018).

On your Bills you can see on page 3 under “Informationen zu Ihrem Vertrag” the beginning too and the expected end (“Ende Mindestvertragslaufzeit” / 04.07.2020) and when least you have to quit the contract (“spätester Kündigungstermin” / 04.04.2020). This is just the information for beginning and end of your mobile contract.

The bill of your mobilephone is separate, you should’ve got it a few days after receiving your phone in July 2018.

Best regards
Juliane

Hi @Harigopal,

if there is anything you need help with, feel free to ask the Community! :)

Best regards
Juliane