o2 Music Paket widerrufen

Hello @Darwinsrt,

Cora has already given you the link to the entertainment wallet. You can cancel your subscription there. Is that not working for you? 🤔

Kind regards, Lea

Hey @Darwinsrt,

I noticed that you are posting on the same topic in different posts. Please keep the same topics in the same place. 😊

There is nothing active in my plan but they charge me 22.45 ruro

Edit o2_Kathi 26.08.24 Full quote removed

@Darwinsrt Can you check your invoice in my o2 and see what the amount was charged for? 

Ya, it's showing value added service. But they nothing active for deactivated for the service.

Edit o2_Kathi 26.08.24 Full quote removed

Good morning @Darwinsrt 
Have you logged in with the relevant phone number?
Have you been able to cancel the subscription successfully in the meantime or do you need support from us?
Kind regards, Kathi 🌞