Hello @Entropy ,

have you already checked if there are any known issues at your address through the LiveCheck?
From the high upload and small download, I’d assume that the station that you are connecting to is simply overloaded, that would also explain why this happens at certain times during the day.

Kind regards, Sven

So what is the solution? Is it my problem the station is overloaded? I pay for a service which is supposed to give me up to 50 Mbps (on the old tarrif), now it is 100Mbps, and I get less than 1 Mbps?! Yet you take the payment and walk away as if nothing happens or it is my fault that I live in a place where the station became overloaded. Maybe it is also my fault that I write to O2 about my connection issue. It is just wasting my time. It is a robbery and I took the wrong choice since day one when I signed the contract with you guys, and will take the right choie to correct it myself. Thank you.

It took me sometime again to load the site here……This is moments ago… we can’t do anything at all. Afternoon it was around 1Mbps. Now at night is is awful… I do not know what to say!

Speachless...9:00 PM and you can’t do anything online. 

Hello @Entropy ,

this is not something that can be solved on a short term. We do not have any information concerning if, when and where additional capacities are being added to an area, so in the case of overloaded stations we cannot help you, as this is not a technical defect.
Have you checked what is avaiable at your address for other technologies? If DSL or Cable is avaiable that is practically always a better alternative for providing internet within your apartment.

Best regards, Sven