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While Roaming in India I receive no signal on my O2 Postpaid

D
Neuling
  • DasV
  • Neuling
  • 1 Antwort

During entire visit between December 2022 - January 2023, I was unable to recieve any SMS or Call,
It was really inconvenient since most financial transaction, the banks need to verify OTP.

 

I constantly received No Signal in Goa and Kolkata as well as while in Transit in Dubai

I am unable to understand why

 

 

 

EDIT: verschoben aus Mobilfunk: Tarif in  Englisch: mobile   o2_Maria, 16.04.23, 09:13 Uhr

Lösung von o2_Andrea

Dear @DasV ,

welcome to our community. 💐

I was glad to take a look for you. We do not have no blockings for abroad for your number.

Have you tried the usual measures?

Switch the mobile phone completely off and on again (really completely off and on again).

Have you carried out a manual network search and tested several providers?

Have you checked your mobile phone itself to see if anything is set there? Have you tried inserting your SIM card into another mobile phone to see if it works there?

Kind regards,

Andrea

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4 Antworten

o2_Andrea
  • o2_AndreaTeam
  • Team
  • 26467 Antworten
  • Lösung
  • 16. April 2023

Dear @DasV ,

welcome to our community. 💐

I was glad to take a look for you. We do not have no blockings for abroad for your number.

Have you tried the usual measures?

Switch the mobile phone completely off and on again (really completely off and on again).

Have you carried out a manual network search and tested several providers?

Have you checked your mobile phone itself to see if anything is set there? Have you tried inserting your SIM card into another mobile phone to see if it works there?

Kind regards,

Andrea

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D
Neuling
  • DasV
  • Autor
  • Neuling
  • 1 Antwort
  • 18. April 2023

Hello Andrea,

Thanks for your reply.

I will try on my next visit, which is next weekend. Glad to know that there's no blocking.

I occasionally received Welcome roaming sms but when I check the network, it's "No Network"

 

And absolutely no incoming or outgoing for calls or sms.

o2_Sven
  • o2_SvenModerator
  • Moderator
  • 15517 Antworten
  • 21. April 2023

Hello @DasV ,

I hope things work out for you this time, when you are manually selecting the network make sure to try this several times if you get a negative response or no response at all.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
o2_Micha
  • o2_MichaModerator
  • Moderator
  • 9874 Antworten
  • 10. Mai 2023

Hi @DasV ,
i hope you are able to use the network for your second stay in india. Please keep us informed. 

kindly regards
Michael

#bleibgesund

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