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Waiting for SIM card

  • Apr. 4, 2025 10:55 AM UTC
  • 4 Antworten
  • 58 Aufrufe
Besucher:in

Hello I ordered a SIM card on the 29.03.2025 and up until now, it’s not been delivered and it shows in delivery, how much longer do I need to wait before it’s delivered. Customer service is not helping me 

edit o2_Gerrit 04.04.2025 title adjusted

Lösung von jsc

10 working days are normal…

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    4 Antworten

    jsc
    Legende
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    • jscLegende
    • Legende
    • Lösung
    • Apr. 4, 2025 10:57 AM UTC

    10 working days are normal…

    iPhone Duo Night Sky 256GB und Apple Watch Ultra 4 Black
    Besucher:in
    • Just.kelz
    • Autor
    • Besucher:in
    • Apr. 4, 2025 11:01 AM UTC

    I was told 3 - 5 is working days, it’s frustrating at this point, I got a mail that it’s been handed over to Deutsche Post on the 31.03.2025, what can I do?

    jsc
    Legende
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    • jscLegende
    • Legende
    • Apr. 4, 2025 11:08 AM UTC

    “what can I do?”

    wait until middle next week...

    iPhone Duo Night Sky 256GB und Apple Watch Ultra 4 Black
    o2_Gerrit
    • o2_GerritModerator
    • Moderator
    • Apr. 4, 2025 12:18 PM UTC

    Hello ​@Just.kelz,

    welcome to our o2 Community 🙂

    It can take a while for a SIM card to be sent by letter, when it has been handed over to Deutsche Post on the 31.03.2025, it can indeed arrive next week as well.

    Best Regards,

    Gerrit

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