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Using my O2 sim card with Huawei mobile WiFi

  • April 16, 2020
  • 3 Antworten
  • 319 Aufrufe
L
Besucher:in

I registered for a Homespot device and I was told I can also use the sim card in my mobile WiFi.

Now I have received the Homespot device and sim card and it works fine but I tried using the sim card in my Huawei mobile WiFi but its not working.

Please I need an explanation on how to make it work. Or except the O2 customer care lied to me. 

 

Edit by o2_Larissa: i transferred your thread to the categorie: English o2 Community: Mobile

Lösung von Lagbaja

If you router is not named her . it will not work.

Thank you. I have called the customer service and they have clarified that it can work if I pay an extra 19,99 every month. That way I can use the same sim card on both Homespot and Huawei mobile WiFi devices respectively. 

    3 Antworten

    schluej
    Legende
    • schluej
    • April 16, 2020

    If you router is not named her. it will not work.

    Live long and prosper 🖖
    o2_Tobias
    L
    Besucher:in
    • Lagbaja
    • Autor
    • Besucher:in
    • Lösung
    • April 16, 2020

    If you router is not named her . it will not work.

    Thank you. I have called the customer service and they have clarified that it can work if I pay an extra 19,99 every month. That way I can use the same sim card on both Homespot and Huawei mobile WiFi devices respectively. 

    o2_Tobias
    • o2_TobiasTeam
    • May 4, 2020

    Hi @Lagbaja,

     

    thanks for your reply. I regret that it took a few days to reply to your request.

     

    But after investigating your issue, I cannot confirm that your o2 my Data Spot-tariff just works with any router after paying an amount of 19,99 €.

     

    @schluej already gave you a list of routers that work with our Data spot-tariffs.

     

    I hope I could help you with this information.

     

    Loving greetings,

    Tobias

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