Hi ! I accidentally clicked top up of 10Euros which I want to revert. Can you please cancel this top up ? The data pack which I bought last month shouldn’t be looped and I terminated immediately. Its due for SEPA debit in 3 days. Can you ensure that money won’t be debit for terminated pack. What’s my current active tariff ? How can I cancel SEPA direct debit and pay manually every month ?

Top up revert + datapack cancel

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Hi !

I accidentally clicked top up of 10Euros which I want to revert. Can you please cancel this top up ?

The data pack which I bought last month shouldn’t be looped and I terminated immediately. Its due for SEPA debit in 3 days. Can you ensure that money won’t be debit for terminated pack.
What’s my current active tariff ?
How can I cancel SEPA direct debit and pay manually every month ?

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contact the prepaid chat.

Hello @JJAmal,

welcome to our o2 Community

Could you already contact the colleagues in our prepaid chat about your SEPA direct debit mandate and the cancellation of the top up you chose?

Best Regards,

Gerrit