I need to terminate my O2 contract. I had filled up the termination form and faxed and sent a postal mail across for the termination. the fax and postal mail also included my de-registration from Germany.
I had set the termination date for 02-Nov-2014, but I see that my phone is still active. I had even received a text message from O2 confirming that you received my termination request. The message said "Lieber Kunde von O2, Ihr Kündigungsschreiben ist bei uns eingegangen und wird schnellstmöglichst bearbeitet. Ihr Team von O2".
Can you please help me terminate the contract as soon as possible since I do not want to keep paying for this phone? I have already left Germany on 01-Nov-2014.
Regards,
Vishal
Lösung von o2_Carina
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