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Hello! I am in world zone 1, in France. I am using iPhone XS iOS 13. Since a few weeks I have started receiving the notification “new carrier settings available. Do you want to update now?” Since that time I could not connect my laptop to my mobile hotspot. I finally updated carrier settings. Now when I click on “set up personal hotspot” I am receiving the note “to enable hotspot, contact o2-de”. I need my personal hotspot for my laptop but I cannot. Can anyone help? O2 says APN should be internet. It is so, but nothing works. I have also updated iOS latest

Hi @Lilmonster,

 

welcome to our English community.

 

I know it can be very disappointing when something does not work after an update.

 

In order to solve the error, please reset your network-connections.

 

You can follow these instructions: change network-connections

 

I hope I could be of help to you.

 

Loving greetings,

Tobias

 

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