Where can I find information about my order? It's been 3 weeks since I sent her and I still haven't received the letter
Edit: Moved into the english section and started a new thread., 01.04.2023, 17.00 Uhr, o2_Micha
Question about an order
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Hello
Can you describe your order please? What, when and where have you placed your order?
kindly regards
Michael
I placed an order for an eSIM 3 weeks ago. O2 send me mail saying I can activate my sim. But until today the letter with the sim did not come. Ihre Auftragsnummer lautet: XXXXXXXX
Edit o2_Sven 03.04.2023/14:07: Removed personal information
- Moderator
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Hello
maybe there is just some kind of misunderstanding here, if you ordered a change to an eSIM, then you won’t get a physical SIM send to you. What exactly have you ordered, an eSIM or a classical simcard?
Kind regards, Sven
o2_Sven schrieb:
eSIM and today is the day who activate automatically… i will start pay something for I don’t use it
- Moderator
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Hello
thank you for your answer. Which tarifplan are you using and how have you ordered the eSim Card?
Have you only tried it once? Dit you received a notice of confirmation of your order placement?
kindly regards?
Michael
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