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hi

 

I have lost my PUK and phone is blocked - I also dont have my password to get into my 02 account (to see the PUK) and when I try to reset this it sends code to sms to phone whoch I cant access

 

can you help please

 

Edit o2_Juliane: In passenden Unterbereich verschoben/ moved in correct category.

Hi @ballydehack ,

 

sorry for the delayed answer. :weary:

 

Did you get your PUK or can we assist you?

 

Best regards,

Michi

 

 

Pin and Punk are also printed onto the Voucher, in which sim was delivered. 

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