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I forgot my SIM code on my prepaid card and now it is blocked. I can’t find my original card to get the PUK and I never made a Mein O2 account because the app doesn’t work. Therefore, I can’t get the PUK because it want’s to send an SMS to my locked phone to make an account.  Please hellp.

 

Edit o2_Bianca: transferred to English community mobile.

Hi @utzer33,

 

sorry that you had to wait so long for a reply.

 

Did you already manage to get your PUK?

 

If not, please reply to the private message I sent to you via @o2_Support.

 

Loving greetings,

Tobias


Hi @utzer33,

 

until now, I did not yet receive a reply under @o2_Support.

 

Is your issue with the PUK already clarified for you?

 

I look forward to your response.

 

Loving greetings,

Tobias


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