Skip to main content
Warum O2 Service
Gelöst

prepaid termination


Hello, i want to terminate my prepaid sim card number. What should i do?

Lösung von o2_Ines

Hello @Akhilesh, welcome at our Community. Nice to have you here.

A prepaid card doesn't really have to be canceled because it deactivates itself after a certain period of time if you don't top it up and don't use it.

However, you can send your cancellation to the following address:

Telefónica Germany GmbH & Co. OHG
Kundenbetreuung 
90345 Nürnberg

Kind regards, Ines.

Zur Antwort springen
War das hilfreich für dich?

1 Antwort

o2_Ines
  • Moderatorin
  • 5592 Antworten
  • Lösung
  • 8. Juli 2023

Hello @Akhilesh, welcome at our Community. Nice to have you here.

A prepaid card doesn't really have to be canceled because it deactivates itself after a certain period of time if you don't top it up and don't use it.

However, you can send your cancellation to the following address:

Telefónica Germany GmbH & Co. OHG
Kundenbetreuung 
90345 Nürnberg

Kind regards, Ines.


Deine Antwort