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Hello

I am using O2 prepaid sim for the last two months, recharging with a €15 plan, but unfortunately, the validity has now expired. Consequently, I am unable to make calls and access data services. In light of this, I have minimum usage of call and data service so I have decided to switch to another service provider with cheaper monthly plan.

I would appreciate it if you could guide me through the process of porting my mobile number to the new provider. I checked it in online after login to O2 website but I am not seeing the option ‘"o2 Rufnummer zu einem anderen Anbieter mitnehmen”’ for porting to another provider as mentioned in the previous post by ‘O2_Jassica’. Additionally, if there are any outstanding steps or considerations on my end, please let me know so that I can ensure a smooth transition. I look forward to your guidance and assistance.

 

 

Edit o2_Ines/26.11./11:15/ aus Thread entnommen und eigenen Beitrag erstellt.

You release your phone number via the app.

Look here in this thread with picture

 

Otherwise, the chat will also help you with this.


Hey @SijuT,

I'm glad that you're getting in touch here 🙂 Has the answer from Sächsin already helped you? Or do you still need support?

Greetings,
Flo


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