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Hello! I have a pre-paid O2 account, and I just got a Blau contract as well. How do I port my O2 number to Blau? You are the same company, correct?

Edit by o2_Andrea: verschoben von Mobilfunk: Vertrag & Tarife zu English o2 Community: Mobile

Hello @Jeffy ,

 

yes, Blau is a Telefonica Brand. Please set the “Opt-In” via “Mein o2”-App in the first step.We have a guide here:

Next: Contact Blau via phone:

Our co-workers will then set up the number transfer. This step can only be done by the hotline, there is no App function available for internal porting, yet.

That should be it! The number transfer will be started as soon as possible. You’ll receive further information via SMS or mail :hugging:

 

Best regards,

Kurt

 

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