Port number from vodafone network to O2

thank you. my problem is solved. actually it was something wrong with my browser. it was not filling the form correctly. thank you. i have sent the form on the mentioned email. how many days it will take?

regards

You will receive a response within 48 hours. The change date is then 7-10 days later.

​@abrahamk 

with pleasure.😊
I'm glad to read that your problem has been solved. As Bumer has already correctly written, you will receive an answer within 48 hours and then it takes 7-10 days.
You will be informed of the exact date of porting.

If you have any further questions, please let us know🙂

Best regards
Daniela

Thank you for your support. My change to O2 is scheduled for February 12. I have a question -will I receive a new SIM card before the change date, or will my current O2 SIM be converted? Thanks!

it will be switched to your existing SIM card.

Thank you. Last question is Will my Vodafone SIM still work until the 12th? Also, do you know how to apply for a refund of the balance from Vodafone? Could you share a website link if possible?

your Vodafone SIM will remain until February 12th. active. You can have your remaining balance paid out. You can either notify the CallYa team of your payment request, stating your customer password, by telephone on 01722290229 or in writing stating your IBAN

Vodafone D2 GmbH
Customer support
40875 Ratingen

Very much ​@abrahamk 😊

I can agree with the statements made by Bumer.
Thank you Bumer for your excellent support💙

Feel free to contact us here at any time if you have further questions🙂

Best regards
Daniela