On Thursday evening I got stolen my phone with my o2 simcard tied to my contract in it. I still have to do the police report as I got quarantined for safety that very night (colleague was feeling bad and had COVID test ).
Thankfully he reported negative so this morning I went to ask for a replacement simcard, and I got charged 30€ on my next invoice.
I mean, 30€ for something which is not my fault is a bit too much! It is literally one month payment for my contract!
Is there something I can do to not pay so much? I got suggested to go to a o2 store with the police report and ask to not charge that on my next invoice, would a thing like that work?
Thanks for your help.
Lösung von schluej
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