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Ordered S21 FE without o2 contract on 16th. No shipping info or update yet

S
Neuling

I have ordered s21 fe on 16th Jan. I have received the order no. but can’t tract it using the status search. After searching may be the reason is I ordered without a o2 contract. But without the order no. no update yet, don’t know where is the phone or when will I receive it. It was supposed to be a present but don’t think that will happen anyway. I heard all the good things about o2 so decided to order instead of Samsung directly. 

2 Antworten

o2_Jessica
  • o2_JessicaTeam
  • Team
  • 14880 Antworten
  • 25. Januar 2022

Hello @Seeker73,

thank you for your enquiry and welcome to the o2 community!
As your forum account is not linked and verified with your o2 data, I can't check it.
Therefore, I would like to ask you to send us a private message to our collective account @o2_Support with your first and last name as well as your date of birth and address. Then I will be happy to check for you. Please note: send this information only by private message to @o2_Support and not here publicly as an answer! :relieved:

I already sent you a message so you just need to answer to it. Your inbox you can find here: Click.

Kind regards
Jessica :nerd:

 

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
o2_Manuela
  • o2_ManuelaTeam
  • Team
  • 4991 Antworten
  • 31. Januar 2022

Hello @Seeker73 , 

we haven´t received a private message from you yet.

Were you able to find your order number elsewhere?

Or has your mobile phone arrived in the meantime?

Kind regards,

Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)

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