Hallo i try to order a Phone here in O2 but they always decline my order. I dont know why i provide all the imformation needed but stil they drclone it.
Edit o2_Larissa: moved from mobile contract to English o2 Community: Mobile
U will not get an answer in this forum.
U can contact O2 by mail and ask for the reason.
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16 March 2022
Hi
You can obtain information about your rejection based on an automated individual decision from this address:
Telefónica Germany
Auskunftsstelle
90345 Nürnberg.
Please write to this address (including your full first and last name, your address and your date of birth) to inquire about the main reasons that led to your rejection.
Best regards Matze
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