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Old sim card, but cannot find PUK code. Any assistance?

  • October 1, 2021
  • 2 Antworten
  • 34 Aufrufe

Hi there,

I found my old sim card since my Email account required me to verify ownership (with old details, of course...), I cannot find my PUK code to unlock my sim. I know the telephone number of the card, so that isn’t an issue, I just cannot remember my pin. Can o2 offer any assistance here?

Thanks

Phil

Lösung von Anonymous

Hi!

Can you log into Mein o2 with your mobile phone number?

If yes:

 

If no:

Call the hotline

 

For English-speaking support, please contact us at

089 66 66 30 08 1*

This service is available monday till friday from 10am - 6pm.

*Charges according to your rates for calls to German landline.

2 Antworten

  • Lösung
  • October 1, 2021

Hi!

Can you log into Mein o2 with your mobile phone number?

If yes:

 

If no:

Call the hotline

 

For English-speaking support, please contact us at

089 66 66 30 08 1*

This service is available monday till friday from 10am - 6pm.

*Charges according to your rates for calls to German landline.


o2_Tobias
  • October 2, 2021

Hi @PJG90

nice to meet you here again in our English Community. 

@tearsbeforecrying offered already some good solutions for you in order to get PIN or PUK of your sim-card. 

Did one of these suggestions already work for you?

 

Loving greetings,

Tobias