Hello,
I had changed in my O2 app and activated the opt-in to port from O2 to another service provider.
But i changed my mind to not port my number. What will happen in this case, as I have already requested porting opt-in in O2 app. But i dont want to leave o2.
Please suggest.
Thanks & Regards,
Apekshaa
Edit o2_Bianca: Moved from Prepaid to English o2 Community mobile
Lösung von o2_Andrea
Dear
welcome to our o2 Community. 🐿
if you do not order porting with another provider, nothing else happens. The porting declaration remains stored for one month and is then simply deleted again if we do not receive an order for porting.
Kind regards,
Andrea
Dear
welcome to our o2 Community. 🐿
if you do not order porting with another provider, nothing else happens. The porting declaration remains stored for one month and is then simply deleted again if we do not receive an order for porting.
Kind regards,
Andrea
Dear O2,
I was/am your customer. my previous contract ends on January 11th, 2023.
I found another tariff for the next 24 months, the provider is again O2. Before signing my new contract I wanted to make sure I could keep my existing number on my new contract. Can you please help me whether it is possible to keep my current phone number in the new contract with O2. If yes how? In fact, this new contract states that it is possible to port a number from the previous provider to the new one. But since my previous provider is the same, i.e. O2, I had to ask you this question before I sign the new contract.
Thank you in advance for your prompt reply.
Dear
welcome back to our community. 🎄
Please use the following form for the porting order to us. It is a special one, because it is an internal porting.
Kind regards,
Andrea
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