Dear community,
i have a o2 homespot for almost year now and never had any problems with it.
however, since yesterday evening my internet has stopped working completely. The light at the bottom (for LTE) keeps blinking red, and nothing is working. I’ve tried to reset the router, I tried also removing the sim and reinserting it, but nothing helps.
I’m also unable to get in touch with customer service at the o2 hotline and I’m running out of ideas.
Can someone please help.
Thanks!
Hello
Maybe there was an Update for the HomeSpot. So you have to reenter the SSID an PIN. Can you do this?
One thing you can try is to put the SIM in your Smartphone and deactivate the PIN-query for the SIM.
Why can´t you go in touch with our Hotline? Is it because of the language barrier? Maybe I can help you with this too.
Kind regards, Ines.
I Need urgent help
i cannot call your support centre with English language
my O2 Homespot which works with simcard suddenly stopped working
the LTE light is red
i change the location and restart but it still does not work
please help me urgently
Dear
welcome to our community. 
Your community account is not connected to any data set where I would see a homespot tariff. Have you already checked our Live-Check to see if there are any current restrictions at your address?
Kind regards,
Andrea
Hi, my o2 homespot is blinking red, i have tried to restart it and reinserting the sim. I cant acces o2.spot and 192.168.1.1, i urgently need my connection because of work purposes. Thank you.
Dear
welcome to our community. 
Has your homespot already worked at your address? I don't have any availability for a homeport there.
Kind regards,
Andrea
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