Skip to main content
Warum O2
Warenkorb
 Service

The Internet works disgusting through O2 HomeSpot. All the lights are blue, the signal quality is good, the signal quality check is on https://www.o2online.de/service/netzstoerung/ shows very good signal quality, O2 HomeSpot tosit directly in the window while the Internet speed does not exceed 20-25 megabits per second.

I also use a VPN over UDP and get a lot of packet loss via VPN.

I would not like to terminate the contract, but if the quality of the Internet does not improve, then I will have to look for another provider, because with such an Internet it is a torment.

 

Hi @RuPsy,

 

thanks for your request concerning your internet-connection for your homespot. And welcome in our English community.

 

I regret that you are not satisfied with the internet-speed.

 

Of course, you are right that you can use your tariff “o2 my Data Spot unlimited with a maximum of 225 MBit/s. But did you also see the footnote concerning the averages:

 

on the average 39,1 MBit/s; Upload up to  50 MBit/s, on the average 14,2 MBit/s

 

So, when you reach more than 20 Mbit/s, you are just fine.

 

I hope I could be of help to you.

 

Loving greetings,

Tobias

 

 

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica