Warum O2
Warenkorb
Service
Gelöst

Number Portability From Vodaphone To O2


It is very unclear what should be done.

I just started a contract with O2 and as I finished the portability request, a warning told me that I should tell Vodaphone.

But how do I do this?
Where do I do this?
Shouldn't this have been said to me BEFORE I finished the procedure?

Would appreciate help. 

 

(Moved to our english community, o2 Michi)

icon

Lösung von o2_Michi 22 October 2021, 20:28

Zur Antwort springen

3 Antworten

Hi @GreatAmazonPelican,

 

welcome to our community. :relaxed:

Which message did you get from us? Was it maybe a missing opt-in to release your phone number into your new o2 tariff?

If that’s what the warning contained, you just need to tell Vodafone to set the “opt-in” in your contract.

 

Best regards,

Michi

Thanks for the quick answer, how do I tell anything to Vodaphone?

Benutzerebene 7

Hello @GreatAmazonPelican,

You simply have to contact Vodafone's customer service!

Kind regards
Jessica :nerd:

Deine Antwort