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I have already requested and clicked the option of rufnummermitnehmen in O2 app. Got the messages: " i need to do portability within 30 days, let your new providers know and do the procedure".  Do i need to still let the providers know? And If so, how can i contact them?

Edit o2_Larissa: moved to English o2 Community: Mobile

You must contact your new provider within 30 days and request porting of your mobile number.


Hello @Saka115,

welcome and thank you for your question!
@tearsbeforecrying has already answered it completely. Thank you for that! :relieved:

If anything about the process is still unclear, please feel free to contact us.

Kind regards
Jessica :sunny:


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