Skip to main content
Warum O2
Warenkorb
 Service

Hello,

I received my simcard, then tried to register online but I’m not receiving message or temporary password. Can you check why. Thank you.

Edit o2_Larissa: moved to English o2 Community: Mobile

Hi @DEN041388,
welcome to our community. Is it about a prepaid card or did you order a contract? Have you
- tested the SIM card in another cell phone?
- Have you taken your phone number from your previous provider?
Best regards
Larissa

Hi Larissa,

I already called customer service and solved the issue. Thanks for the reply.

Hello @DEN041388,

thank you for your feedback!

Kind regards
Jessica :nerd:

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica