Hello, I’ve recently signed up online to a mobile contract.
When is the contract starting and can I choose a specific date for the start? It should be later than the date I’ve signed up online
Thank you
edit o2_Solveig 26.06.2023, 19:28 Uhr verschoben von o2 SIM-Karte → English o2 Community : Mobile
Lösung von bs0
No, that is not possible. The contract starts when you activate the SIM card or at the latest after 21 days.
+9No, that is not possible. The contract starts when you activate the SIM card or at the latest after 21 days.
Hello
In that case the latest activation would be after 21 days, which happens automatically. I hope that the activation was ok in your case?
A big thank you to bs0 for the quick support.💙
With kind regards
Steffen
Hi, I’m still waiting to receive the Sim to proceed with the activation. How can I receive a tracking number ?
As far as I know, SIM cards are only shipped by letter, so no tracking numbers existed for this.
When exactly did you order the SIM card?
Best regards
Steffen
Thank for your reply - I received the email the order was sent out last Friday. What shall I do if the SIM is not received by today ?
Is your billing address the same as your shipping address?
Best regards
Steffen
Hi Steffen, no the delivery address is not the billing addres as I’m having the SIM delivered at some friends’ address. They have a sticker with my name on the mail box for this reason
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
