I have just moved address and I am unable to update my address online successfully. When I input my new address, i get a error message saying the address and PLZ do not match - I am 100% sure I input them correctly. My new apartment is a new construction and i believe this is the reason for the error message. How can i best sort this?
Edit Sandroschubert: Move to English O2 Community
Hi
welcome to our English community.
I understand your issue concerning your new address.
In order to check your new address, I have just sent a private message to you via
Thanks a lot.
Loving greetings,
Tobias
Hi
until now, I did not receive a reply from you at
Could you already clarify your issue?
If not, We are ready to help you here in our English community.
Loving greetings,
Tobias
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