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need to receive sms in multi card

  • 2. März 2022
  • 1 Antwort
  • 203 Aufrufe
S
Neuling

Hi 

My phone has been stolen and i blocked my sim . I use multi sim  .  But i think all of sms and codes goes to the other sim and i cant contact o2 support because it need a code too😂. Can u activate this SIM card of me as my primary?

Edit o2_Bianca: Moved to English o2 Community mobile

Lösung von o2_Jessica

Hello @Sesto,

welcome and thank you for your inquiry with us in the community! :blue_heart:

The information on how multicards can be managed online is not yet available as an English FAQ. Here is the link to the German instructions: Multicard.

Here is the translation:

You can easily change the setting of your multicard:

There are the following options for adapting the Multicard settings to your needs:

  •     List of all active SIM cards
  •     Select a device or multiple devices to receive calls
  •     Settings for SMS/MMS reception

Kind regards
Jessica :sunny:

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    o2_Jessica
    • o2_JessicaTeam
    • Team
    • 14880 Antworten
    • Lösung
    • 3. März 2022

    Hello @Sesto,

    welcome and thank you for your inquiry with us in the community! :blue_heart:

    The information on how multicards can be managed online is not yet available as an English FAQ. Here is the link to the German instructions: Multicard.

    Here is the translation:

    You can easily change the setting of your multicard:

    There are the following options for adapting the Multicard settings to your needs:

    •     List of all active SIM cards
    •     Select a device or multiple devices to receive calls
    •     Settings for SMS/MMS reception

    Kind regards
    Jessica :sunny:

    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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