Skip to main content
Warum O2
Warenkorb
 Service

Hi 

My phone has been stolen and i blocked my sim . I use multi sim  .  But i think all of sms and codes goes to the other sim and i cant contact o2 support because it need a code too😂. Can u activate this SIM card of me as my primary?

Edit o2_Bianca: Moved to English o2 Community mobile

Hello @Sesto,

welcome and thank you for your inquiry with us in the community! :blue_heart:

The information on how multicards can be managed online is not yet available as an English FAQ. Here is the link to the German instructions: Multicard.

Here is the translation:

You can easily change the setting of your multicard:

There are the following options for adapting the Multicard settings to your needs:

  •     List of all active SIM cards
  •     Select a device or multiple devices to receive calls
  •     Settings for SMS/MMS reception

Kind regards
Jessica :sunny:

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica