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Frage

my unlimited data volume is not working

R
Neuling

From last two days my internet is not working if even though I have booked unlimited data plan, and I don’t have WiFi also 

 

Edit o2_Cora 15.12.2023 / 14:01: Moved from → O₂ Mobilfunk: Vertrag & Tarife

    6 Antworten

    Vilureef
    Superstar
    • Vilureef
    • 50002 Antworten
    • 25. November 2023

    Hello @Rahul69,

    What is your tariff called?

    Best regards

    -
    R
    Neuling
    • Rahul69
    • Autor
    • Neuling
    • 3 Antworten
    • 25. November 2023

    My unlimited data volume for 39.99 is not working 

    Vilureef
    Superstar
    • Vilureef
    • 50002 Antworten
    • 25. November 2023

    Hello @Rahul69,

    Please take a screenshot of the consumption circuit. I suspect there are other reasons why you don't have internet.

    Best regards 

    -
    R
    Neuling
    • Rahul69
    • Autor
    • Neuling
    • 3 Antworten
    • 25. November 2023

    On top of this I bought the unlimited plan because it was finished. I bought the unlimited plan on 13.11.2023

     

    Edit Vilureef: Rufnummer aus Screenshot entfernt! 25.11.23/13:57

    R
    Neuling
    • Rahul69
    • Autor
    • Neuling
    • 3 Antworten
    • 25. November 2023

    And my mobile number is visible can u please remove pic after seeing

    o2_Cora
    • o2_CoraTeam
    • 1772 Antworten
    • 15. Dezember 2023

    Hello @Rahul69,

    sorry for the late reply.

    Now that some time has passed, would you like to bring us up to date? Is your mobile data not working at all or slowed down? 

    Have you tested what it looks like at other locations? Do the restrictions still apply there?

    Best regards 
    Cora

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