I activated the multisim, paid 39,99 EUR, and everything was ok. Then I stoped using the second sim for a while, and now when I insert it in the mobile phone, it sayes “SIM not provisioned for voice”. I want to use it, what I need to do?
Thank You
Edit by Katy: moved to English o2 Community Mobile
Hi
welcome to our English Community. Nice to meet you here, although the reason is not so nice.
Did you already try to switch off your phone and to turn it on again?
Did you already test the sim-card in another phone?
Which device do you use with the sim-card?
If these suggestions do not come to any results, just come back here in our English Community.
Thanks a lot.
Loving greetings,
Tobias
Hi, and thank you for Your answer!
I tried everything You mentioned, but still nothing. In every phone the same message. I tried the Sim in Samsung Galaxy Note 10+, Samsung Galaxy S10+ and S8+.
Hi
welcome to our English Community. Nice to meet you here, although the reason is not so nice.
Did you already try to switch off your phone and turn it on again?
Did you already test the sim-card in another phone?
Which device do you use with the sim-card?
If these suggestions do not come to any results, just come back here in our English Community.
Thanks a lot.
Loving greetings,
Tobias
Hi,
I use main Sim in this phone, so for sure the settings are correct.
Hi
thanks for your reply.
Do I see it correctly that you like to use the sim-card-number with 0042 at the end?
I just resetted the settings for you. Please turn off your device with the sim-card and turn it on again. I hope that you can use then the sim-card again.
If not, please let me know.
Loving greetings,
Tobias
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