Hello,, Mein O2 app. didn't any more accept the cancellation for prepaid Data Pack, i tried the past 15 days to cancel it, the option not work any more. i have now 2 Packs running the same time, what i have to do.
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please try to use the webpage “meinO2”
or the packmanager *104#
or try “Sprachmenu” 5667
good luck
Hi
welcome to our English Community.
I regret that something went wrong with the ordering of your packs.
Were the suggestions of
If not, please let me know which pack you would like to continue to use.
I look forward to your reply.
Loving greetings,
Tobias
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